Terms of Service

1. Agreement and provider

These Terms of Service (“Terms”) govern access to LogicTrack, a software service provided by Tailored Logic LLC (“Tailored Logic,” “we,” “us,” or “our”). By creating an account, accepting an order, or using LogicTrack, the customer organization (“Company”) and each authorized user agree to these Terms.

Provider mailing address: [TAILORED LOGIC LLC MAILING ADDRESS]. Contact:[email protected].

2. Company accounts and authorized users

A Company workspace is the isolated operational environment for that organization’s equipment, users, locations, settings, and integrations. The Company is responsible for selecting administrators, maintaining accurate access, protecting credentials, and promptly removing access that is no longer authorized. Users may access only Companies and records they are authorized to use.

3. Subscriptions, trials, billing, and cancellation

Paid plans, included limits, fees, renewal period, and any add-on charges are shown in the applicable order or checkout flow. Unless an order states otherwise, subscriptions renew automatically for the selected period (monthly or annual) until canceled.

Trial. New Companies may start a 14-day trial of the Operations plan without providing a payment method. If no payment method is added before the trial ends, the subscription is canceled automatically and the Company moves to a read-only state described in Section 11. Trials are limited to one per Company.

Cancellation and refunds. A Company may cancel at any time, effective at the end of the current billing period. Cancellation stops future renewals. Fees already paid are not refunded, in whole or in part, except where required by law. Downgrading or canceling does not delete Company data; see Section 11.

Taxes and payment. Fees are exclusive of sales, use, VAT, and similar taxes, which are the Company's responsibility unless we are required to collect them. Payment processing is handled by our payment provider; we do not store full payment card numbers. If a payment fails, we may retry it and may suspend paid features until the balance is resolved.

Price changes. We may change fees for future billing periods with at least 30 days' notice to the Company's administrator contact. Continued use after the change takes effect constitutes acceptance; a Company that does not accept a change may cancel before its next renewal.

4. Company data

The Company retains its rights in data submitted to LogicTrack. The Company grants Tailored Logic a limited right to host, process, transmit, back up, and display that data as needed to provide, secure, support, and improve the service. The Company is responsible for having the rights and lawful basis required to provide the data and direct its processing.

5. GPS tracking and workplace responsibilities

The Company is responsible for having lawful authority to install trackers, monitor equipment, associate equipment with people or jobs, and provide any notices or obtain any consent required for workers, vehicles, property, or devices. Notice and consent requirements for vehicle and workplace tracking vary by state and by the relationship between the Company and the person tracked. Determining and meeting those requirements is the Company's responsibility, not ours.

LogicTrack is not an emergency service, dispatch-safety system, or theft-recovery guarantee. GPS data may be delayed, unavailable, or approximate, and depends on cellular coverage, device condition, battery level, and the third-party tracking provider. It should be checked against original provider records when a decision is critical.

Company indemnity for tracking. The Company will defend, indemnify, and hold harmless Tailored Logic from any third-party claim, demand, fine, or proceeding arising out of the Company's use of tracking features, including claims by employees, contractors, drivers, or other individuals relating to monitoring, notice, consent, or privacy. This obligation survives termination.

6. Acceptable use

Users may not:

• Access another Company’s data or exceed granted authority.
• Use LogicTrack for unlawful surveillance, tracking, discrimination, or harassment.
• Upload malicious code or interfere with service security, availability, or integrity.
• Probe, reverse engineer, scrape, or bypass access controls except where law permits.
• Use the service to infringe intellectual-property, privacy, employment, or other rights.
• Resell or sublicense LogicTrack except under a written agreement with Tailored Logic.

7. Third-party services

LogicTrack may interoperate with third-party services selected by the Company, including LogicDesk, Trak4, Google Maps, and authentication or payment providers. Third-party functionality depends on those providers and is governed by their applicable terms. Google Maps content is also governed by theGoogle Maps terms.

8. Service changes, suspension, and preview features

We may improve or modify LogicTrack over time. We may suspend access to protect customers, integrations, infrastructure, or the service; address nonpayment or material breach; or comply with law. Development-preview and beta features may change, fail, or be withdrawn and should not be used as the sole basis for safety-critical decisions.

9. Confidentiality and intellectual property

Each party will protect the other party’s nonpublic confidential information using reasonable care and use it only for the agreement. Tailored Logic and its licensors own LogicTrack, its software, documentation, design, and related intellectual property. No ownership transfers under these Terms.

10. Disclaimers and limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGICTRACK IS PROVIDED “AS IS” AND “AS AVAILABLE.” TAILORED LOGIC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LOGICTRACK DOES NOT GUARANTEE THAT EQUIPMENT, LOCATION, CUSTODY, MAINTENANCE, OR REPORT DATA IS COMPLETE OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST OR STOLEN EQUIPMENT, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNT OF FEES PAID BY THE COMPANY TO TAILORED LOGIC FOR THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY IN THE AGGREGATE ACROSS ALL CLAIMS AND REGARDLESS OF THE THEORY OF LIABILITY.

These limitations do not apply to: the Company's payment obligations; either party's indemnification obligations; a party's gross negligence, willful misconduct, or fraud; or any liability that cannot be limited or excluded under applicable law.

11. Indemnification

By the Company. The Company will defend, indemnify, and hold harmless Tailored Logic and its officers, members, and personnel from any third-party claim arising out of (a) data the Company submits to or directs us to process, (b) the Company's use of LogicTrack in violation of these Terms or applicable law, (c) tracking activities as described in Section 5, or (d) a dispute between the Company and its personnel, contractors, or customers.

By Tailored Logic. We will defend, indemnify, and hold harmless the Company from any third-party claim alleging that LogicTrack, as provided by us and used in accordance with these Terms, infringes that third party's United States intellectual property rights. This obligation does not apply to claims arising from Company data, third-party services the Company connects, modifications not made by us, or use of LogicTrack in combination with anything we did not supply. If LogicTrack becomes, or in our judgment is likely to become, subject to such a claim, we may procure the right to continue using it, modify it, or terminate the affected subscription and refund any prepaid, unused fees.

The party seeking indemnification must promptly notify the other party of the claim, give the indemnifying party sole control of the defense and settlement, and provide reasonable cooperation. A settlement that imposes any obligation on the indemnified party requires its prior written consent.

12. Governing law, venue, and disputes

These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties submit to the exclusive jurisdiction and venue of the state and federal courts located in Oklahoma County, Oklahoma, and each party waives any objection to that venue as inconvenient.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR LOGICTRACK.

Before filing any claim, the parties will attempt in good faith to resolve the dispute informally for at least 30 days after written notice describing the claim is sent to the other party's contact address. Either party may seek injunctive or other equitable relief at any time to protect its intellectual property or confidential information.

Any claim arising out of or relating to these Terms must be brought within one (1) year after the claim accrues, or it is permanently barred, except where a longer period is required by law.

13. General

These Terms, together with any order and any policy referenced here, are the entire agreement between the parties on this subject and supersede prior discussions. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain in force. A failure to enforce a provision is not a waiver of it. The Company may not assign these Terms without our written consent, except to a successor to substantially all of its business; we may assign them to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship, and there are no third-party beneficiaries.

14. Termination, downgrade, and export

Either party may terminate as allowed by the applicable order or for an uncured material breach after 30 days' written notice.

We do not delete Company data because a subscription lapses. When a subscription is canceled, a trial expires, or a Company exceeds the limits of a lower plan, the Company moves to a read-only state: existing records remain viewable and exportable, and creating new records is disabled until the subscription is resumed. The Company may export its data at any time while the account remains open.

The Company may request deletion of its data by written request, and we will delete it within 30 days except where retention is required by law. Provisions that by their nature should survive will survive, including payment, ownership, confidentiality, indemnities, disclaimers, liability limits, and governing law.

15. Changes and contact

We may update these Terms and will post the new effective date. Material changes will be communicated as required by law. Questions may be sent to[email protected].